Technology platform Dutchie, which provides point-of-sale hardware for cannabis retailers across the United States, reported interruptions and outages on Thursday – the unofficial marijuana holiday 4/20 and one of the biggest sales day of the year in the industry.
The company said both “timeouts with multiple endpoints” were related to Metrc as well as “latency and errors on Ecommerce,” according to its status page.
Florida-based Metrc is the track-and-trace system most states require legal marijuana businesses to use.
As of 1 p.m. ET Thursday, the Oregon-based company reported it was “working with our infrastructure provider for resolution.”
According to the company’s website, Dutchie processes more than $14 billion of annual cannabis sales at more than 6,000 retailers.
Dutchie is also the point-of-sale system provider for all legal marijuana stores currently open for business in New York state.
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